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Finance and Insurance

Answering your questions about dental insurance, policy, and financing

Finance & Insurance FAQ

We understand the specifics of your dental insurance plan to help you best use and maximize your benefits. Our office has years of experience working with almost every dental insurance company in the Columbia South Carolina area. We are happy to answer any specific questions you may have.

We have many patients with Delta Dental, MetLife, Blue Cross Blue Shield, Cigna, United Concordia, the State Dental Plan and State Dental Plus.

We are proud that all of our patients choose us for our care and not because of insurance. Dental insurance is not like medical insurance. Many people don’t know this, but most dental insurance plans actually allow you to see any dentist you choose!  However, some insurance companies have signed up a list of dentists willing to accept lower reimbursement in exchange for steering patients to their office.  Insurance companies call these dentists “Preferred Providers.” Insurance companies get people to choose their “Preferred Providers” by reducing deductibles or patient payments at those specific offices.  Dental offices that are highest quality and less sales-oriented often don’t participate in these “In-Network” lists. At Brickyard Dental Group, our doctors have chosen not to become “Preferred Providers” for any insurance company. They have done so in order to continue to provide affordable, high quality dental care to our patients– without insurance companies’ interference in treatment recommendations or limitations on which specialists we may refer to.

After your visit to Brickyard Dental Group, we will send your claim to your dental insurance for you. We then receive their payments directly to us; so you are only responsible for the costs your insurance does not pay. A few dental insurance companies will only reimburse the patient directly. In those cases, we will require payment in full at the time of service. We will still submit all claims to your insurance on your behalf, but your reimbursement check will be sent directly to you. Before any treatment is begun, we will calculate your specific benefits so you may make the best decision concerning timing and treatment alternatives.  We understand that finances are important. We do everything we can to avoid any unexpected charges. We always estimate what your insurance company will pay and what your portion will be before performing any treatment. Dental Insurance is a great benefit to have.  But many people don’t have dental insurance– including those who are self-employed, retired, and many whose employers do not offer this benefit.  Fewer people have dental insurance than have medical insurance, because they are actually very different things.

No problem. Many people don’t. At Brickyard Dental Group, we can make it easy for you to get the dentistry that you need and want. In addition to all major credit cards, we accept cash, check, and have financing plans through CareCredit for qualified individuals. Call today to find out how we can make quality dental care affordable for you.

Understanding Dental Insurance

It is more accurate to call it a Dental Supplement rather than Dental “Insurance”. Dental “Insurance” is very different than medical insurance.
Dental “insurance” started in the 1970s and has not changed significantly. Most plans have an annual maximum of between $1000 and $1500 per year. Most plans have a 100/80/50 tier – 100% (of their allowable) for preventive care, 80% (of their allowable) for fillings and 50% (of their allowable) for crowns.
You may see your dental insurance company use terms such as “allowable amount” or “Usual, Customary, and Reasonable” (UCR) fees. There may be times that our fee is more than your insurance company’s “allowable” or UCR amount. Please remember, it is your insurance company that determines their own “usual, customary, and reasonable” fees and those fees have nothing to do with the average charge for services in your area.

Our relationship is with you, not your insurance company. Insurance companies are not medical experts. What insurance “allows” and what is in your best dental interest are not always the same thing. Our goal is to provide you with the best care we can to help you maintain your optimum dental health. That may or may not be the goal of your dental “insurance” company.

We are not an in network provider with any insurance company. We are proud that every patient who chooses our practice, does so because of the care we provide and not because we are a name on an insurance list. Dental offices that are highest quality and less sales-oriented often do not contract with insurance companies.
At Brickyard Dental Group, our doctors have chosen not to become “Preferred Providers” for any insurance company. They have done so in order to continue to provide affordable, high quality dental care to our patients– without insurance companies’ interference in treatment recommendations or limitations on which specialists we may refer to.

We will provide you with a treatment plan with an estimate of your portion after insurance reimbursement. Please keep in mind that until your insurance company processes your claim it is only an estimate. We make no guarantee of insurance reimbursement. If insurance reimbursement is less than estimated the patient is responsible for the balance.

As a courtesy we are happy to file all charges with your insurance company. If your insurance company has not completed the processing of your claim within 60 days from the date of service the balance will become due and payable by the patient unless other financial arrangements have been made.

What Our Patients Say

About Brickyard Dental Group

Sydney Smythe
Sydney Smythe
12:13 17 Oct 19
Just in for a cleaning, and Anthony is THE BEST!!! I was seen at the correct time, and Anthony was professional,... efficient, and very personable. Dr. Robnett gave me a thumbs up for excellent oral hygiene, and he is always gentle and patient with me, knowing how anxious I am. Front desk check-out (Jade) was quick and painless, ;-). Thank you Brickyard Dental Group!!!read more
Stephanie Watson
Stephanie Watson
14:43 30 Sep 19
My recent visit was just as pleasurable as my previous ones, my boys enjoy the staff as well.
Alexa Bates
Alexa Bates
20:02 24 Sep 19
Excellent care, professionalism and courtesy. The best ever experienced anywhere!
Ted Ricciardelli
Ted Ricciardelli
13:04 20 Sep 19
BDG is the place to go for dental care . Staff is caring , competent and engaging with patients . We always have a bit... of fun when we visit for a cleaning or other dental care . Well , as much fun as you can have at a dental office. Welcome to Dr. Edwards ...looks like someone from the Marvel movies !!! Go get some care there , you will very happy .read more
Brenda Kae Merritt
Brenda Kae Merritt
19:04 15 Sep 19
Dr. Barno and staff: I appreciate you taking care of my dental health. You truly care for your patients!!!!
Erin Murr
Erin Murr
14:35 27 Aug 19
Nice atmosphere. Friendly staff that makes you feel comfortable. Dr. Edwards was very friendly and attentive. Overall,... great experience.read more
Joan Jahnke
Joan Jahnke
12:39 01 Aug 19
I have been a patient since 1997 with too many kindnesses over the years to make comments. The exception is a recent... one when I asked Dr. Barno to please examine my Oregon cousin who had just moved here. She lived with us and entered Hospice care. Due to her diagnosis, I felt she needed an oral exam with light cleaning. Dr. Barno responded quickly with a yes as he understood the need to remove any possibility of a pending painful oral situation She received excellent compassionate care and had no dental concerns throughout her hospice time.read more
Leah Poole
Leah Poole
15:28 18 Jul 19
A wonderful staff. I always feel good about my visit. Very professional environment and friendly at the same time .
Oguz Gel
Oguz Gel
16:19 04 Jul 19
My first experience. Very nice people. Open, honest and caring. I hope my future experiences will continue to be like... that.read more
susan redmond
susan redmond
10:15 28 Jun 19
I have been seeing Dr Robbnet for 30 years . Great staff including the business office, hygienist, and dentists. ... Would recommend this dental group to anyone looking for a dentistread more
Ashley Johnson
Ashley Johnson
10:44 26 Jun 19
I have been a patient here my entire life and am always pleased with the exceptional service and wonderful staff. My... family will never go anywhere else. We love Dr. Robnett!read more
Melissa Pickrel
Melissa Pickrel
12:01 12 Jun 19
Just had a routine cleaning with Jennifer—like always she was wonderful!!! My teeth feel fabulous. Very thorough... with a gentle hand. Thank you Brickyard Dental.read more
Je Weston
Je Weston
00:48 12 Jun 19
I recently visited the office for my usual cleaning. As always, the entire experience was a good one!! The receptionist... was pleasant and efficient. By the time I got comfortable, my name was being called. I received the same great service from Monica, my hygienist, and Dr. Robnett. Wow! I love this place!read more
Ozzie Arroyo
Ozzie Arroyo
11:27 09 Jun 19
Dr Andreini and staff are top notch (including Lynn and Jade). Very caring and personable. Good luck to Dr Andreini... on her next adventure as she moves west. She will be missed. thank you!read more
Carl Lopez
Carl Lopez
20:01 05 Jun 19
The staff was very professional and caring. The dentist was very skilled. Job well done!
Tamar Wagner
Tamar Wagner
23:01 05 Apr 19
Friendly staff. Feels like a family environment. Very accommodating. All of my children grew up in this office and we... just love them. Can’t say enough good things about them. Costs are explained and shared before any treatment so that you are able to plan for expenses in advance. One of my children was involved in a car accident and upon discharge their office worked us in at the last minute with just one phone call to see us the same day, which I believe was on a Friday afternoon when everybody is ready to go home. My son needed a pretty extensive evaluation and the entire staff stayed and worked late to make sure he was well cared for, not just physically but emotionally. They were a God send because we were all an emotional wreck after his accident. They took extra time with us just to go over everything even though we kept asking the same questions. They are the Best in Columbia!!!read more
Doug Ross
Doug Ross
15:46 01 Apr 19
Excellent service. Dr. Andreini is very thorough, personable, and professional. Jennifer Woods performed what I had... to say was the most pain-free teeth cleaning experience I have ever had. Top notch!read more
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